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Argon Computing Ltd :: Help zone

Help zone

Terms & Conditions

Terms & Conditions

1. Happy Customers Are Our Aim! Please choose your purchase carefully, ensuring it is compatible with your PC, if in doubt, please ask a member of staff who are always happy to help.

2. Please ensure our Returns Department are notified within 14 days of any intention to return goods.

3. After 14 days, Unsatisfactory goods will be exchanged or replaced (exact replacement where possible) or a credit note will be issued.

4. All exchanges or refunds require Proof of Purchase. This does not affect your Statutory Rights. Please keep Original receipts wherever possible to avoid delays in issuing replacement goods or refunds.

5. All goods sent by post must be adequately packed, including original packaging with all manuals, software and cables.

6. Any goods returned in an unfit state risk invalidating their warranty.

7. We reserve the right to charge 20% handling charge if the goods were purchased in error or upon testing, goods believed to be faulty, were found to be in good working order, or the fault does not lie with Argon Computing Ltd. All goods returned, must have the fault specified prior to testing.

8. Any product returned by post believed to be faulty, that is in good working order upon testing will mean that the responsibility of return postage is left in the hands of the customer.

9. Hard Drive Virus’s void Argon Computing Ltd warranty as Manufacturers will not cover this.

10. If returned goods are found to be faulty, they will be replaced as soon as we have relevant stocks.

11. RMA numbered goods can be given in at shows to save postage, but no monies will be given out. Cheques will be raised and sent via our Head Office for refunds that comply with the above items. Ensure that you have written your RMA number on your receipt.

12. Warranties on all new parts are One Year. Warranties on all Complete Systems are One Year Parts and One Years labour. All Warranties are Return to Base.

An RMA number will need to be acquired by contacting…01702 547625. Before any returns will be accepted.

 
 
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19-08-2010


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