Return Policy

IF WE DO NOT HAVE THE RELEVENT STOCK THAT YOU ORDER YOU WILL BE CONTACTED VIA EMAIL AND ADVISED WHEN THE ITEM WILL BE AVAILABLE.COURIER SERVICES DO NOT DELIVER WEEKENDS OR BANK HOLIDAYS

Return Policy

There may be occasions when you will need to return items to us.

Items Damaged in Transit

If any items were damaged in transit, we ask that you report it to us within 1 working day If the items are visibly damaged on receipt, you must sign the carrier's delivery note accordingly.

Items Faulty on Arrival

If your items are faulty on arrival, you have 7 calendar days in which to inform us of the fault. Items should be returned in their original packaging complete with all accessories and documentation.
Once we have verified the fault, we'll issue a replacement or full refund to you via your original payment method.

We test returned items, and if a returned item is found not to be faulty a 20% handling charge will incur, in this instance you will be liable for the return carriage.

Items Faulty in Warranty Period

If any of your purchases develop a fault, and it's more than 14 calendar days since receipt, then provided your item is within its warranty period, you are entitled to a warranty repair. In some cases, manufacturers provide a full on-site service
which we recommend you use in order to correct the fault quickly.

If you change your mind

If you have simply changed your mind about any item ordered and you wish to return it, then you can do so provided you inform us of your decision within 7 days of receipt. The item must not be used and must be 'as new' when returned to us. Once you've informed us that you wish to return goods , you have 14 calendar days to do so, at your own expense. Once the item is received , we'll issue a full refund for the product to your original payment method.

In addition to this policy you should also refer to our Terms and Conditions.